Julien Phipps

Hey,Julien PhippsI'm Julien Phipps!

A Product Designer focused on modeling complex systems.
I design the structures beneath the interface, how things connect, evolve, and behave at scale.
This is a curated, high-level selection of work showing how I translate that complexity into clear, usable experiences through interaction and visual design.

location_onBordeaux, FranceJulien Phipps

Scaling Revenue Through Self-Serve Quoting

Designed a self-serve quoting system that replaced a ticket-based workflow, enabling partners to configure and manage deals in real time. Reduced dependency on support, accelerated deal cycles, and scaled partner-driven revenue.

B2B SaaSSelf-serve experiencePartner EcosystemComplex Workflows
trending_down
15%
Support ticket Reduction
7 days7 min
Average Quote Turnaround
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Enabling Partner Progression Through Tier Visibility

Partners don't move up tiers by accident. I designed a role-based experience that guides early activation, then shifts into clear progression tracking with visible targets and incentives. By connecting partner effort to tangible outcomes, it turns tier progression into a lever for sustained revenue growth.

B2B SaaSSelf-serve experienceInteraction DesignProduct Thinking
10min+Instant
Time to Insight
41
System Used
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Structuring the partner ecosystem into a unified platform

Turning fragmented tools into a single front door for partners, organised around intent to make complex workflows easier to navigate and act on.

Platform designSystem ThinkingInformation ArchitectureProduct StrategyB2B SaaS
14 days1min
Onboarding Time
>$2M
Efficiency and Tool-exit savings
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