Hey,I'm Julien Phipps!

A Product Designer focused on modeling complex systems.
I design the structures beneath the interface, how things connect, evolve, and behave at scale.
This is a curated, high-level selection of work showing how I translate that complexity into clear, usable experiences through interaction and visual design.

location_onBordeaux, FranceJulien Phipps

Scaling Revenue Through Self-Serve Quoting

Designed a self-serve quoting system that replaced a ticket-based workflow, enabling partners to configure and manage deals in real time. Reduced dependency on support, accelerated deal cycles, and scaled partner-driven revenue.

B2B SaaSSelf-serve experiencePartner EcosystemComplex Workflows

trending_down

15%

Support ticket Reduction

7 days→7 min

Average Quote Turnaround

Enabling Partner Progression Through Tier Visibility

Partners don't move up tiers by accident. I designed a role-based experience that guides early activation, then shifts into clear progression tracking with visible targets and incentives. By connecting partner effort to tangible outcomes, it turns tier progression into a lever for sustained revenue growth.

B2B SaaSSelf-serve experienceInteraction DesignProduct Thinking

Structuring the partner ecosystem into a unified platform

Turning fragmented tools into a single front door for partners, organised around intent to make complex workflows easier to navigate and act on.

Platform designSystem ThinkingInformation ArchitectureProduct StrategyB2B SaaS

14 days→1min

Onboarding Time

>$2M

Efficiency and Tool-exit savings